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What is FriendlyMail?

FriendlyMail is a friendly email address derived from your personal names. It is just an alias to your default E-mail address in NUS. Some examples would be :

  • tommyhor AT nus.edu.sg
  • khtan AT nus.edu.sg


What are the benefits of FriendlyMail?

FriendlyMail is easy to remember as it is derived from your personal preference without any cryptic numbers or codes. It has a sense of personal identity if printed on your name cards and letter-heads.


Can I choose my FriendlyMail?

Yes, you can choose your FriendlyMail subject to the following guidelines:

  • It should be derived from your personal names
  • The length must be 3 to 21 characters
  • The domain name cannot be changed.

For example, you cannot choose to have a domain name other than nus.edu.sg in your FriendlyMail. Your FriendlyMail has to be name@nus.edu.sg


How can I check what is my current FriendlyMail?

Refer to this link.


Is it mandatory to have FriendlyMail?

No, it is not mandatory. You can choose to apply now or later but applications will be processed on a first-come-first-serve basis as duplication of FriendlyMail is not allowed.


What if my FriendlyMail is the same as somebody else's ?

Your FriendlyMail cannot be the same as somebody else as your application will be rejected immediately should you choose a duplicated FriendlyMail.


How to derive my FriendlyMail appropriately ?

Your own choice of Personalised E-mail Alias must be easy for your colleagues and friends to remember. It must also be able to identify yourself properly and intuitively. Therefore, the FriendlyMail ought to be derived from your surname and/or name. Examples of good FriendlyMail would be :

  • tommyhor AT nus.edu.sg
  • khtan AT nus.edu.sg


Does FriendlyMail affect my login to NUSNET ?

No. FriendlyMail does not in any way affect your login to NUSNET and any other systems such as leonis, etc. Within NUSNET, you will still be identified through the standard NUSNET userID. The FriendlyMail is used for Internet e-mail communication between NUS and the Internet.


Can I use FriendlyMail if I am a POP3/IMAP4 user?

Yes, you can.


How to send mail using FriendlyMail?

You will send email as usual in NUSmail. If your mail is addressed to an Internet recipient in the form of recipient_name@xx.yy.kk, your FriendlyMail will appear in the mail header that he/she receives. He/She can reply you by using your FriendlyMail.


How do I receive mail using my FriendlyMail?

You can notify your colleagues and friends of your FriendlyMail and ask them to address to you using FriendlyMail.


Will my friends reply to my E-mail using my FriendlyMail automatically ?

Yes, for mail that you send to them, they can just do a reply and it will be directed to your FriendlyMail.


How do my colleagues and friends know my FriendlyMail?

You can notify your colleagues and friends of your FriendlyMail and ask them to address to you using FriendlyMail.


What happens to mail addressed to my old E-mail addresses?

The FriendlyMail is an additional e-mail address on top of your existing NUSmail e-mail address. The original E-mail address is still valid. Mail addressed to your original e-mail address will still be delivered to your mailbox.


How do I find out my colleagues' FriendlyMail?

The FriendlyMail appears in the Global Address List (GAL) of NUSmail. In the GAL, you can search for his/her name through the GAL. Once you have found it, click on the Properties button, and more information about the person such as his email aliases, department name, telephone number, etc, will be displayed. You can click on the E-mail Addresses button and the FriendlyMail will be displayed uner SMTP:


When will my chosen FriendlyMail be effective ?

If the application is successful, it will take effect within 15 mins.


How do I to get help when I encounter problem of submitting my FriendlyMail?

You can send a mail to NUS IT Care or call at 6516.2080 for help. Please state the time and the exact error messages encountered.

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Last modified on 12 September, 2006 by Computer Centre